{"id":3,"date":"2025-07-09T22:07:56","date_gmt":"2025-07-09T22:07:56","guid":{"rendered":"https:\/\/dilshanandaramana.com\/shop\/?page_id=3"},"modified":"2025-07-25T06:37:38","modified_gmt":"2025-07-25T01:07:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dilshanandaramana.com\/shop\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p><strong>Effective Date:<\/strong> 2025 January 01<br><strong>Last Updated:<\/strong> 2025 June 02<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who We Are<\/h2>\n\n\n\n<p>DIL MULTI SHOP is an online digital marketplace specializing in software, fonts, web tools, and digital products. Our website address is: https:\/\/dilshanandaramana.com\/shop<\/p>\n\n\n\n<p><strong>Contact Information:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website: https:\/\/dilshanandaramana.com\/shop<\/li>\n\n\n\n<li>Email: multishop@dilshanandaramana.com<\/li>\n\n\n\n<li>Phone: 077 144 7888<\/li>\n\n\n\n<li>Address: Kaduwela, Sri Lanka.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">2.1 Personal Information<\/h3>\n\n\n\n<p>When you interact with our website, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account Information:<\/strong> Name, email address, username, password<\/li>\n\n\n\n<li><strong>Purchase Information:<\/strong> Billing address, payment method details (processed securely through payment processors)<\/li>\n\n\n\n<li><strong>Contact Information:<\/strong> Email, phone number when provided<\/li>\n\n\n\n<li><strong>Profile Information:<\/strong> Any additional information you choose to provide<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2 Automatically Collected Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technical Data:<\/strong> IP address, browser type, device information, operating system<\/li>\n\n\n\n<li><strong>Usage Data:<\/strong> Pages visited, time spent on site, click patterns, download history<\/li>\n\n\n\n<li><strong>Cookies and Tracking:<\/strong> Website preferences, login status, shopping cart contents<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.3 Digital Product Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Download Records:<\/strong> Products purchased and downloaded<\/li>\n\n\n\n<li><strong>License Information:<\/strong> Software licenses and activation details<\/li>\n\n\n\n<li><strong>Support Interactions:<\/strong> Technical support requests and communications<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\n\n\n\n<p>We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Process Orders:<\/strong> Complete purchases and deliver digital products<\/li>\n\n\n\n<li><strong>Account Management:<\/strong> Create and maintain your user account<\/li>\n\n\n\n<li><strong>Customer Support:<\/strong> Provide technical assistance and resolve issues<\/li>\n\n\n\n<li><strong>Product Delivery:<\/strong> Send download links and license keys<\/li>\n\n\n\n<li><strong>Communication:<\/strong> Send order confirmations, updates, and important notices<\/li>\n\n\n\n<li><strong>Website Improvement:<\/strong> Analyze usage patterns to enhance user experience<\/li>\n\n\n\n<li><strong>Legal Compliance:<\/strong> Meet legal obligations and prevent fraud<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Information Sharing and Disclosure<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1 We Do Not Sell Personal Information<\/h3>\n\n\n\n<p>We do not sell, trade, or rent your personal information to third parties.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.2 Service Providers<\/h3>\n\n\n\n<p>We may share information with trusted third parties who assist us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment Processors:<\/strong> To process transactions securely<\/li>\n\n\n\n<li><strong>Email Services:<\/strong> To send transactional and promotional emails<\/li>\n\n\n\n<li><strong>Cloud Storage:<\/strong> To store and backup data securely<\/li>\n\n\n\n<li><strong>Analytics Providers:<\/strong> To understand website usage (anonymized data)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4.3 Legal Requirements<\/h3>\n\n\n\n<p>We may disclose information when required by law or to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comply with legal processes or government requests<\/li>\n\n\n\n<li>Protect our rights, property, or safety<\/li>\n\n\n\n<li>Prevent fraud or illegal activities<\/li>\n\n\n\n<li>Enforce our Terms of Service<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Security<\/h2>\n\n\n\n<p>We implement appropriate security measures to protect your information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Encryption:<\/strong> SSL\/TLS encryption for data transmission<\/li>\n\n\n\n<li><strong>Secure Storage:<\/strong> Password-protected and encrypted databases<\/li>\n\n\n\n<li><strong>Access Controls:<\/strong> Limited access to personal information<\/li>\n\n\n\n<li><strong>Regular Updates:<\/strong> Security systems are regularly updated and monitored<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Cookies and Tracking Technologies<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">6.1 Types of Cookies We Use<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Essential Cookies:<\/strong> Required for website functionality<\/li>\n\n\n\n<li><strong>Performance Cookies:<\/strong> Help us understand how visitors use our site<\/li>\n\n\n\n<li><strong>Functional Cookies:<\/strong> Remember your preferences and settings<\/li>\n\n\n\n<li><strong>Marketing Cookies:<\/strong> Used to deliver relevant advertisements<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6.2 Managing Cookies<\/h3>\n\n\n\n<p>You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Digital Product Licenses and Usage<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">7.1 License Tracking<\/h3>\n\n\n\n<p>We maintain records of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Software licenses purchased and activated<\/li>\n\n\n\n<li>Download history and access logs<\/li>\n\n\n\n<li>License compliance and usage monitoring<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7.2 Product Updates<\/h3>\n\n\n\n<p>We may collect information about product usage to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide software updates and patches<\/li>\n\n\n\n<li>Improve product functionality<\/li>\n\n\n\n<li>Ensure license compliance<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Your Rights and Choices<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">8.1 Account Access<\/h3>\n\n\n\n<p>You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access and update your account information<\/li>\n\n\n\n<li>View your purchase history and downloads<\/li>\n\n\n\n<li>Manage your communication preferences<\/li>\n\n\n\n<li>Request account deletion<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8.2 Data Rights (GDPR\/CCPA Compliance)<\/h3>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong> Request a copy of your personal data<\/li>\n\n\n\n<li><strong>Rectification:<\/strong> Correct inaccurate or incomplete information<\/li>\n\n\n\n<li><strong>Erasure:<\/strong> Request deletion of your personal data<\/li>\n\n\n\n<li><strong>Portability:<\/strong> Receive your data in a structured format<\/li>\n\n\n\n<li><strong>Objection:<\/strong> Object to certain processing activities<\/li>\n\n\n\n<li><strong>Restriction:<\/strong> Limit how we process your data<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8.3 Exercising Your Rights<\/h3>\n\n\n\n<p>To exercise these rights, contact us at [Your Email Address] with your request and proof of identity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data Retention<\/h2>\n\n\n\n<p>We retain your information for as long as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your account remains active<\/li>\n\n\n\n<li>Required to provide our services<\/li>\n\n\n\n<li>Necessary for legal, accounting, or security purposes<\/li>\n\n\n\n<li><strong>Comments:<\/strong> Retained indefinitely for spam prevention<\/li>\n\n\n\n<li><strong>Account Data:<\/strong> Retained until account deletion is requested<\/li>\n\n\n\n<li><strong>Transaction Records:<\/strong> Retained for 7 years for tax and legal purposes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. International Data Transfers<\/h2>\n\n\n\n<p>If you are located outside [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers are located. We ensure appropriate safeguards are in place for such transfers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Children\u2019s Privacy<\/h2>\n\n\n\n<p>Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Third-Party Links and Services<\/h2>\n\n\n\n<p>Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Privacy Policy<\/h2>\n\n\n\n<p>We may update this Privacy Policy from time to time. We will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify you of significant changes via email or website notice<\/li>\n\n\n\n<li>Post the updated policy on our website<\/li>\n\n\n\n<li>Update the \u201cLast Updated\u201d date at the top of this policy<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact Us<\/h2>\n\n\n\n<p>If you have questions about this Privacy Policy or our data practices, please contact us:<\/p>\n\n\n\n<p><strong>DIL MULTI SHOP<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: multishop@dilshanandaramana.com<\/li>\n\n\n\n<li>Phone: 077 144 7888<\/li>\n\n\n\n<li>Address: Kaduwela, Sri Lanka.<\/li>\n\n\n\n<li><strong>Website:<\/strong> https:\/\/dilshanandaramana.com\/shop<\/li>\n<\/ul>\n\n\n\n<p>For data protection inquiries specifically, please use the subject line \u201cPrivacy Policy Inquiry\u201d in your email.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Note:<\/strong> This Privacy Policy is designed to comply with major privacy regulations including GDPR, CCPA, and other applicable laws. Please consult with a legal professional to ensure full compliance with your specific jurisdiction\u2019s requirements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date: 2025 January 01Last Updated: 2025 June 02 1. Who We Are DIL MULTI SHOP is an online digital marketplace specializing in software, fonts, web tools, and digital products. Our website address is: https:\/\/dilshanandaramana.com\/shop Contact Information: 2. Information We Collect 2.1 Personal Information When you interact with our website, we may collect: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":141,"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/pages\/3\/revisions\/141"}],"wp:attachment":[{"href":"https:\/\/dilshanandaramana.com\/shop\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}